Serious about mediation as a professional career? These courses are for you.

Ataraxy Mediation is approved by the Open College Network (OCN London – ocnlondon.org.uk) and by the Family Mediation Council (familymediationcouncil.org.uk) to deliver accredited courses

Accredited Community Mediation training

If you would like to help people in the community, such as neighbourhood disputes or

Programme overview

This intense six day accredited training in Community Mediation is designed to help you gain the capability and confidence to understand, implement, manage and lead mediation processes in the community.

This course is fully accredited by the Open College Network (OCN www.ocnlondon.org.uk/) at Level 3 (equivalent to an Advanced Diploma) offering three units with a total of 8 credits. The learning integrates theoretical, practical and self-reflective aspects. You will learn about conflict and mediation within different contexts in the community, the practical skills and mindsets needed to be a mediator, the process of mediation and methods to continue your professional development.

The format of the course includes pre-course reading, face-to-face delivery, group discussions, practical exercises, simulations of detailed mediation scenarios and personal study and reflection. The assessment process involves formative assessment, an assessed role play, reflective logs and questions & answers (Q&A) written assignments; you will have a month after the course to finalise the written work.

Aims and learning outcomes

• To identify and understand the nature and causes of conflict in the community context.
• To recognise the process of conflict escalation and its symptoms.
• To understand and apply core values and key mediation principles.
• To develop and demonstrate key communication and mediation skills.
• To lead and manage a mediation process, including preparation, individual meetings, joint sessions, drafting of agreements and follow up.
• To get to know oneself as a mediator and how to improve continuously, including reflecting on how one’s own stereotypes and prejudices might affect the ability to mediate.

OCN units

This course is formed by the following units:

• Conflict theory in mediation
• Using people skills in the mediation process
• Facilitating mediation

Remote study time and assignments

Pre-course reading:

• Core mediation skills
• Several book chapters

These will be sent six weeks before the starting of the course.

Written assignments to be submitted after day 6:

• Q&A assignment 1 – about conflict theory in mediation
• Q&A assignment 2 – about using people skills in mediation
• Q&A assignment 3 – about facilitating mediation
• Daily Reflective logs
• Final reflection and feedback form

Accredited Workplace Mediation training

Programme overview

This intense six day accredited training in Workplace Mediation is designed to help you gain the capability and confidence to understand, implement, manage and lead mediation processes in the workplace.

This course is fully accredited by the Open College Network (OCN www.ocnlondon.org.uk/) at Level 3 (equivalent to an Advanced Diploma) offering three units with a total of 9 credits. The learning integrates theoretical, practical and self-reflective aspects. You will learn about conflict and mediation within your organisational context, the practical skills and mindsets needed to be a mediator, the process of mediation and methods to continue your professional development.

The format of the course includes pre-course questionnaire and reading, face-to-face delivery, group discussions, practical exercises, simulations of detailed mediation scenarios and personal study and reflection. The assessment process involves formative assessment, an assessed role play, reflective logs and questions & answers (Q&A) written assignments; you will have a month after the course to finalise the written work.

Aims and learning outcomes

• To identify and understand the nature and causes of conflict in the workplace.
• To recognise the process of conflict escalation and its symptoms.
• To understand and apply core values and key mediation principles to the workplace context.
• To develop and demonstrate key communication and mediation skills.
• To lead and manage a mediation process, including preparation, individual meetings, joint sessions, drafting of agreements and follow up.
• To get to know oneself as a mediator and how to improve continuously, including reflecting on how one’s own stereotypes and prejudices might affect the ability to mediate.

OCN units

This course is formed by the following units:

• Introduction to Workplace Conflict and mediation
• Workplace Mediation: core elements and skills
• Applied Workplace Mediation